Privacy Policy
familynexus.win ("Flash Image Preview", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use, store, and disclose it in connection with our website, tools, tutorials, and other services.
1. Information we collect
- Usage data: anonymised analytics about page views, device type, browser version, and referring URLs collected via Plausible Analytics and Google Analytics 4.
- Contact data: name, email address, company, and message content when you submit a contact form or support ticket.
- Subscriber data: email address and language preference when you opt into our newsletter.
- Support data: diagnostic information you voluntarily share, such as browser screenshots or console logs, to help troubleshoot an issue.
2. How we use your information
- Provide, maintain, and improve our flash image preview tools and multilingual resources.
- Respond to enquiries, technical support requests, and partnership proposals.
- Send service communications, product updates, and newsletters when you opt in.
- Monitor website performance, detect abuse, and comply with legal obligations.
3. Legal basis for processing
We process personal data only when one or more of the following legal bases apply:
- Consent: when you subscribe to our mailing list or accept non-essential cookies.
- Contractual necessity: when we respond to support enquiries or fulfil service requests.
- Legitimate interests: to analyse usage trends, protect our services, and improve user experience.
- Legal obligation: when we must retain records to comply with applicable laws and regulations.
4. Google AdSense and third-party cookies
Flash Image Preview displays Google AdSense advertisements. Google may use cookies or device identifiers to serve personalised ads. Users in the European Economic Area (EEA), United Kingdom, and Switzerland receive a consent prompt where they can manage advertising preferences.
- Learn more about how Google uses information at Google’s policy page .
- Opt out of personalised ads through Ads Settings .
- We do not serve personalised ads to children or users who decline consent.
5. Cookies and similar technologies
We use first-party cookies to remember language preferences and third-party cookies for analytics and advertising. Detailed descriptions, retention periods, and management options appear in our Cookie Policy .
6. Data sharing
We do not sell personal data. We share information only with:
- Service providers that host our website, analytics, and newsletter infrastructure under strict confidentiality agreements.
- Legal authorities if required to comply with court orders, regulations, or defend our legal rights.
7. Data retention
We retain contact and support records for up to 24 months unless you request deletion sooner. Newsletter subscriber data is stored until you unsubscribe. Aggregated analytics data is retained for 26 months.
8. International data transfers
Flash Image Preview operates globally. When data moves outside the European Economic Area, we rely on Standard Contractual Clauses or equivalent safeguards approved by the European Commission.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. You can also request a copy of the information we hold or object to specific processing activities.
To exercise these rights, email [email protected] . We respond within 30 days.
10. Security
We employ SSL/TLS encryption, least-privilege access controls, and regular security reviews. While no system is entirely secure, we continually monitor and improve our safeguards.
11. Children
Flash Image Preview is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have done so, contact us immediately to remove the information.
12. Changes to this policy
We may update this policy to reflect new regulations or features. Material changes are highlighted on this page with a new "Last updated" date. We may also send email notifications to subscribers.
13. Contact us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Flash Image Preview Ltd.
160 King Street, 2nd Floor
San Francisco, CA 94107, United States
[email protected]